Complaint About Prime Binary

The complaint came from Valentina Lvovna,  email:

Good afternoon! At Prime Binary, I want to close the account and I can not withdraw $104, because I can not log into the platform! A password “is not working”, and they give me the same reply «Try, try, you should be able to». I have realized that they are cheating me, I do not want to give up, I uploaded all the necessary documents but still can not log into their platform, so I can not withdraw ! I made a screenshot of the online conversation with them on the first day, perhaps I should start even start tape recording next, because they promise to call back and never call !